General information

AIRLINES & AIRPORT INFORMATION

The airport of Santorini (JTR) is located within 7km from Vedema. Please dial 600 to contact the Concierge for queries related to air ticket reservations, confirmations, changes and airport transfers.

BANK / CURRENCY EXCHANGE

Cash can be exchanged at the Front Office. Cash and travel cheques can be exchanged at the Front Office. The nearest bank is located at Fira and nearest ATM is located in Megalohori.

CREDIT CARDS

All major credit cards are accepted (Visa, Mastercard, Diners, American Express). Personal checks are not accepted.

HAIRDRESSING

Hairdresser and beauty salon services are available on request. Please dial 600 for the Concierge to arrange your appointment.

BUSINESS SERVICES

Please contact the Concierge at 600 regarding business services (photocopies, printing etc.).

ENTERTAINMENT

For information regarding entertainment and general activities, please consult the Concierge.

FLOWERS

Please dial 620 if you wish to send flowers, minimum one day in advance.

KEY

Kindly leave your key with the Front Office when you depart. If you lose the key during your stay, kindly notify the Front Office immediately.

LAUNDRY SERVICES / IRONING

A laundry list and bag can be found in your wardrobe. Please place your laundry to be cleaned in the laundry bag provided in your wardrobe and leave on your bed. Laundry and dry cleaning is available 24 hours. Express cleaning takes approximately 2 hours. Should you wish to have your clothes ironed, please contact the Concierge.

MEDICAL SERVICES

A doctor is on call and can be reached at any time. Please dial 600 for the Concierge to arrange your appointment.

PETS

Pets are welcome in the property, one per room, up to 5 kilos with an extra charge of 50 euros.

PORT INFORMATION

The port of Santorini is located within 5km from Vedema. Please dial 600 to contact the Concierge for queries related to boat ticket reservations, confirmations, changes and transfers to the port.

HOTEL RESERVATIONS

For hotel reservations, please contact the Concierge to connect you with the Reservations Department.

RESTAURANT RESERVATIONS

Please contact the Concierge for restaurant recommendations and table reservations.

SHIPPING SERVICES

For information, tickets or routes related to shipping services, please contact the Concierge.

ELIOS SPA

Revive, relax and rejuvenate in our Elios Spa (opening hours 10am – 7pm) and let our experienced therapists consult and treat you. Elios Spa allows you to rediscover harmony, and inner peace amid the unfettered beauty of the Cyclades, a land gifted with natural resources such as plants and herbs that cure the soul and body.

TRANSPORTATION SERVICES

Please consult the Concierge for renting a car, arranging a private limousine or taxi services.

YACHT RENTAL

Please contact the Concierge for information regarding yacht rentals, cruises or sailing trips.

MOBILE PHONES

We appreciate guests keeping their mobile phones in silent mode while at the hotel. For any further information please contact our Telephone Operator by dialing 600.

INTERNET ACCESS

Wireless Internet access is available in your room and all public areas. To log in, please use the password provided to you during your check-in at the Front Office.